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ORDER before 17
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Moomin Shop
New Products
Hello Kitty Shop
San-X Shop
Iwako Erasers Shop
Sugar Hotel Shop
Gift Vouchers
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Gift Offers

Free
with an order over £12.00
Sugar Hotel Postcard: Panda-Saur Townscape *ADD TO CART
Sugar Hotel Postcard: Panda-Saur Townscape *ADD TO CART
Free
with an order over £22.00
Sugar Hotel A6 Note: Happy Face *ADD TO CART
Sugar Hotel A6 Note: Happy Face *ADD TO CART
Free
with an order over £32.00
Sugar Hotel Notebook *GO TO BASKET TO ADD
Sugar Hotel Notebook *GO TO BASKET TO ADD
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UK & Intl Shipping Costs

UK Delivery Options

Order before 17.00 on weekdays for same day shipping^
  • 2nd class delivery (Super Saver Delivery)
    • Normally takes 3-6 days for delivery not including Sundays or bank holidays.
    • May take longer depending on local circumstances.
    • Cost:  FREE to ALL UK destinations
    • NOTE: We cannot act on delayed deliveries until 15 days after the shipping date
    • We reserve the right to combine multiple orders to the same recipient details into 1 package
    • A charge will apply for re-posting should your package be returned to us
    •  

  • 1st class signed for delivery
    • Normally takes 1-2 days for delivery not including Sundays or Bank Holidays.
    • Cost: £3.50
    •  

  • Next Day Guaranteed Delivery (Special Delivery)
    • Delivered the next day any time from 9-17 including on Saturdays.
    • No deliveries on Sundays or bank Holidays.
    • Order before 17.00 on a weekday to have delivery next day guaranteed.
    • Recommended if your order is time sensitive. Cost: from £5.50
    •  

  • Courier delivery
    • Takes 24-48 hours (possibly longer if you live in a remote area).
    • For orders weighing over 2Kg or bulky items.
    • Cost: Free for UK destinations
    •  

  • Collection
    • Collect in person from the Artbox Warehouse or Covent Garden shop
    • To collect from Warehouse (this is not a shop!):
      • Collection time 14.00-19.00 weekdays only
      • Order at least 2 hours before collecting your package
    • To collect from the Artbox Covent Garden shop (Weekdays + Saturdays only)
      • Order before 19.00 the day before
      • Collect between 10.00-19.00 (the day after placing your order)
    • Collecting in person is free of charge


EUROPEAN Delivery Options

  • Standard delivery
    • Signature required on arrival (no delivery to PO boxes!)
    • Delivered by your national postal service
    • Delivery time: 5-10 days
    • Cost: from £5.00 (varies depending on weight or volume)
    •  

  • Courier delivery
    • Signed for delivery by courier (courier company used may vary but will be adviced on shipping)
    • Delivery time 3-6 days
    • Cost: from £22.00
* Please note that Courier Delivery option is not available for delivery to Russia!
** Note that any customs and/or import duties are the responsibilities of the customer!


INTERNATIONAL Delivery Options

  • Standard delivery
    • Signed for postal delivery
    • Delivered by your national postal service
    • Tracking is possible through your national postal office website in some cases
    • Delivery time: 6-15 days
    • Cost: from £8.00 (varies depending on weight or volume)
    • Note that delivery to South American countries takes longer!
    •  

  • Courier delivery
    • Signature required on arrival
    • Delivery time: 3-8 days (possibly longer if you live in a remote area)
    • Courier company used varies depending on part of the world.
    • Cost: £50
* Note that any customs and/or import duties are the responsibilities of the customer!
^ Note that customer using Amazon payments should order before 16.30 and make sure that payment has gone through for their order to ensure same day dispatch.
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